Talk to it

Player One is not a place you have to visit. It is a colleague you can message, phone or leave a note for, and it is the same colleague whichever way you choose.

In the chat

You say: "Draft a reply to the Kerrigan email and show me before it goes."

Player One does: writes the draft and opens it in the preview pane beside the conversation.

You see: the draft on the right, the conversation still on the left, nothing sent.

The chat is the richest way in. Replies come back properly laid out, files go in by paperclip, drag or paste, and pictures appear in the message itself. You can change your mind halfway through: type a correction while it is still replying and it lands in the work already running instead of queueing behind it.

Out loud

You do: press the phone button in the composer and start talking.

Player One does: listens, answers aloud in its own voice, and uses the same tools it would if you had typed.

You see: the voice orb, pulsing with the audio, captioning the words as they are spoken.

Interruption works the way it does with a person. Speak over a reply and it stops, remembers where it was cut off, and takes up your new point instead. Say "stop" and it goes quiet without so much as an acknowledgement. A stray "yes" or "mm" while it is talking is ignored rather than taken as an interruption.

Calls are experimental for now, and Player One says so the first time you press the button. What they are not is a separate product. It is your agent, with your memory and your files, reached down a different pipe. Each agent has its own voice and speaking speed, set on that agent's page under Manage > Agents (/agents).

On the telephone

You say: "give this agent a phone number", then later "ring the surgery and move Thursday's appointment".

An agent can answer a real telephone number and make calls from it, through a telephony provider you hold an account with. Your own calls join your main chat and carry on there by voice; anyone else's call gets a chat of its own; a call the agent makes for you lands in the chat you asked from, transcribed as it happens. You can type into the chat mid-call and the agent passes it on. Voice has the detail, including what a caller can and cannot get the agent to do.

A note instead of a call

You do: hold the mic button and record twenty seconds while you are walking to the car.

Player One does: transcribes the recording and treats the transcript as your message.

You see: a small player in your own message bubble, with the transcript beside it.

A short note can steer a reply already in progress, just like typed text. Turn on Speak back and the answers come back as audio too, with the wording written out underneath so you can read it later. Audio you attach with the paperclip is left alone as an ordinary file: only recordings you make are transcribed, so an hour of interview is never transcribed by surprise.

Where you already are

You say: on Telegram, at the school gates, "what did we agree about the Tuesday delivery?"

Player One does: searches what it remembers of the conversation and answers in the thread.

You see: a reply on your phone, and the same exchange waiting in the chat next time you open it.

Player One connects to Telegram, WhatsApp, Slack, Discord and your email, and to others as well. Ask your assistant to connect one and it walks the setup with you, stopping at the one step only you can do: scanning a code, signing in, or fetching an app password. Every connection then sits on one page, Admin > Messaging (/admin/channels), with its live status and a button to disconnect it.

Each app keeps its own manners. On Telegram a yes or no question arrives as two buttons you tap. On WhatsApp replies stay short, because long ones get folded away behind "Read more". A long answer splits at a section break rather than mid-sentence. WhatsApp is worth one word of warning: it links by scanning a code from your personal account, allows only a handful of linked devices, and was never designed for this sort of use. Telegram is the better choice for the app you plan to rely on.

When it needs you

You do nothing. It is half past eleven and a job you set running has reached a decision only you can make.

Player One does: puts the question on every app you have chosen for that level of urgency, and mirrors it in the bell inside Player One.

You see: one message, wherever you happen to be. Answer on any of them and the work carries on.

You decide what counts as urgent, normal or quiet, and which apps each of those reaches, on Admin > Alerts (/admin/alerts). The bell inside Player One is always included, so a question is never only in one place. If several questions are waiting on the same app at once, use that app's own reply feature on the one you mean, otherwise Player One will not guess which you are answering.

The same staff, whichever door

Whichever way you come in, you get the same agent: the same memory of your business, the same skills, the same access to your files and tools. A voice call can start a long piece of work and you can ask how it is going from Telegram that afternoon. Something you taught it on your phone is still there in the browser that evening.

That holds for the awkward cases too. Put it in a conversation where people are speaking different languages and it will translate every message into everyone else's, and tell you honestly how strong it is in each one before it starts.

Next: Voice and Channels and communication describe the parts, Chat covers the conversation itself, the guides give you the steps for starting a voice chat and connecting Telegram, WhatsApp, Slack or email, and a morning briefing that talks to you shows the pieces working together.