Your account and plan
Your account on 1p.dev is where you look after your subscription and the installations you run.
It is a different place from Player One itself: your installation has its own web address and its own sign-in, and holds your chats, agents and files. Your account holds what you pay for and how many installations that allows.
Signing in
When you first subscribe, an email arrives with your email address, a temporary password and two links: one to your account, one into your new installation, which may take five to ten minutes to be ready.
Sign in with that password and you must replace it at once: at least eight characters, with a number and a special character. If you forget it later, Forgot password? emails you a reset link that lasts an hour.
Two-factor authentication is optional and lives on Settings. Select Enable 2FA, scan the QR code with an authenticator app, then type the six-digit code it shows. Signing in then asks for a code after your password, and the same section turns it off again. If it is offered while signing in, you can skip it and come back here.
The pages
| Page | What you do there |
|---|---|
| Dashboard | Your installations: address, status and version, and where you create another. |
| Subscription | Your plan and what it allows, add-ons, upgrades, billing and cancellation. |
| Settings | Your email address and role, your password, and two-factor authentication. |
| Clusters | Only if you have infrastructure reserved for you: what runs on it and the room left. |
Your installations
Each card on the Dashboard is one complete installation of Player One. It carries the name you gave it, the address as a link, a status badge, the version it runs and its creation date. A custom domain that has passed its check is marked Verified; one still waiting reads DNS Pending.
The buttons along the bottom open the custom domain dialog, reveal that installation's sign-in details, Edit its name and help link, and Delete it. A running installation offers Stop, a stopped one Start, and one whose payment has not gone through Pay Now.
Create another
- Select New installation, the dashed card in the grid. It appears wherever your plan has room.
- Choose where it goes, if you are offered a choice.
- Name it, and set the email address and password you will sign in with.
- Select Create. The card reads Provisioning while it is built, and an email tells you when it is live.
Put it on your own domain
Custom domains belong to some plans only; the plan cards say which.
- Select the globe button on the installation's card.
- Type the domain you want, such as app.mycompany.com, and select Set Custom Domain.
- Add the CNAME record the dialog shows wherever your DNS is managed: it gives both the name and the target.
- Select Verify DNS. It says so if the record has not spread yet, and DNS changes can take up to 48 hours.
- Once it passes, the card shows Verified and the address serves securely. Remove Custom Domain undoes it.
Take an update
When a new version is ready, an Upgrade pill appears on the card. Selecting it warns you first: up to ten minutes unavailable, a restart that stops any service not set to start on its own, and any work in progress stopped. Confirm with Upgrade.
Deleting is the one action you cannot undo: you type the installation's name to confirm, and it takes everything in it. Export anything you want to keep first: Back up and move your data.
Your plan
The Subscription page opens with Your Capabilities: your plan's name, how many installations you have used of the number allowed, and badges for what it grants. Storage, users and sites per installation, voice minutes, custom branding and priority support appear where your plan sets them.
Below sit the plans you could move to, each with its price, what it allows and whether custom domains are included. Yours is marked Current, and choosing another takes you to a payment page. Add-ons work the same way: each says what it adds, and one you hold already reads Active.
Subscription Details and Billing shows the price, the dates of the period you are in and a Cancel button, with every add-on cancellable on its own. Cancelling does not cut you off that day: the page says when the subscription ends and you keep it until then. Update Billing Info changes the card. If a payment fails, the page says so plainly: your installations are suspended while it is sorted out, your data is untouched, and you have a dated grace period.
Your subscription covers the platform. The AI is yours to bring: inside your installation you connect an AI subscription you already pay for, such as a ChatGPT plan, or an API key, and a new installation asks for one before anything else. Tokens, cost and caching weighs the two ways of paying.
Where next
Your first hour picks up inside your installation once it is running. Your installation covers what you set up there rather than here: your AI accounts, channels, vault and the Admin area.